Privacy Notice regarding the processing of personal data of potential customers (in accordance with Article 13)

Introduction

Thank you for considering engaging with Best Life. This notice is aimed at informing you, our potential customer, about how Best Life (referred to as Best Life or the Company) collects, processes, and utilizes personal data during the process of engaging with our services. We are obligated to provide you with this information under relevant data protection legislation.

Best Life is dedicated to protecting your privacy and handling your data in a transparent and respectful manner. We are committed to upholding your rights under Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the Regulation) as well as Law 125(I)/2018.

We urge you to carefully review this Notice as it contains crucial information about how we collect, store, use, and share your personal information, your rights in relation to your personal data, and how to contact us or supervisory authorities with any concerns.

Definitions

In this notice:

Personal data refers to any information about you that could identify you directly or indirectly, such as your name, ID number, or phone number.

Processing includes any operation performed on personal data, including collection, recording, organization, storage, consultation, use, disclosure, alignment, or combination.

Who collects and holds your personal data (Controller)?

Best Life acts as a controller in relation to its customers and their personal data.

If you have any questions or require further details about how we use your personal information, you can contact our Data Protection Officer at:

Telephone: +357 25 871080

Email: info@bestlifecy.com

About the information we collect and hold

What information

We may collect the following information during the engagement process:

• Your name, contact details (address, phone numbers, email address)
• Details relevant to the service you’re interested in (such as preferences or requirements)

How we collect the information

We collect this information directly from you or through interactions with our website or other communication channels.

Why we collect the information and how we use it

We typically collect and use this information for the following purposes:

• To understand your needs and preferences and provide you with the best service possible
• For internal record-keeping
• To improve our products and services
• To communicate with you about our services, offers, or promotions

We ensure that our information collection and processing practices are proportionate and in compliance with applicable laws.

Who we share your data with

In general, we do not share your personal data with third parties. However, in some cases, we may need to share certain information with service providers or partners to fulfill your requests or improve our services.

We assure you that any third party with access to your data is bound by confidentiality obligations.

How long we keep your information for

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Notice or as required by law.

Your rights

Under the Regulation, you have significant rights regarding your personal data, including the right to access and receive a copy of the information we hold about you.

If you have any questions or wish to exercise your rights, please contact our Data Protection Officer.

Thank you for considering Best Life for your needs.

Sincerely, Best Life Team